Our Restaurant Policy

To our valued customer:

If there is ever any problem with your order please contact us right away! We want everyone to enjoy each and everything we make. If you ever receive the wrong item, something is missing or if there is any general error with your order we will replace the problem and fix it right away so that you will be able to enjoy the meal you ordered right then.

We will not be able to do anything for any complaints/issues that are not brought to our attention the day of ordering. We do not issue credits and will not make any exceptions. Years of experience in the take-out/delivery only business has taught us that to ensure consistent quality service to our customers, we must make this strict policy and stick to it for everyone.

We hope everyone understands this policy and that you enjoy your food from us every single time you order. We strive to make the best food with the highest quality ingredients. We want to fix any mistake/issue that may happen right away so you can always enjoy your food from us the day of ordering.

We thank you for your continued support and business.

Owners, Joe’s Touch of Italy